The Mall at Short Hills' fully-staffed, state-of-the-art Guest Service Center is located on the lower level near Macy's and is open during all mall hours. Guest Services representatives can assist customers with questions on stores and services in The Mall at Short Hills, can make restaurant reservations and can provide area transportation and hotel information.
The Mall at Short Hills Gift Card is accepted at virtually any store* in The Mall at Short Hills and at any Taubman-managed property nation-wide. The Mall at Short Hills Gift Card can be purchased in any amount from $20-$500 at Guest Services during all mall hours ($2.50 service fee applies; *excluding cell phone stores and Innovation Luggage).
Corporate gift cards can be purchased in the Management Office, Monday through Friday from 9am to 5pm ($2.50 service fee applies per card).
American Express Gift Cards can be purchased at Guest Services during all mall hours. The Gift Cards are available in denominations of $25, $50 and $100 and are accepted at any U.S. retail or restaurant establishment that welcomes American Express Cards ($4, $5 and $6 service fee applies, respectively).
Ticketmaster retail location at Guest Services to purchase tickets and access event information to a wide range of venues and entertainment options including sports, music, arts & theater, and family shows.
Luxurious Grand Court seating area with Sharp Entertainment Lounge, complete with furniture, fixtures and floral displays -- reminiscent of a hotel "lobby lounge."
Enjoy the ease of valet parking with The Mall at Short Hills' Valet Experience. Two valet parking areas are conveniently located at the exterior entrances of Neiman Marcus and Saks Fifth Avenue; valet parking only $10 per car.
Complimentary stroller and wheelchair rentals at Guest Services.
Complimentary dog stroller rentals at Guest Services Monday through Friday from 10am-5pm. The strollers are expressly for dogs weighing no more than 20 pounds, and the stroller must be returned in the condition in which it was rented (customers will be provided with a cleaning pad and wipe). The pet strollers are not permitted in any food establishment and are subject to individual store rules and regulations.
Anchor Brand Book at Guest Services highlighting the major brands available at our anchor stores: Bloomingdale's, Macy's, Neiman Marcus, Nordstrom and Saks Fifth Avenue. The listings are broken down by major departments and include women's fashions, men's fashions, handbags, shoes, sunglasses, home and children.
Brand Book at Guest Services highlighting major brands available at Mall at Short Hills' boutiques that carry multi-brands. Some stores featured in the book include Everything But Water, Foot Locker, Sephora and Solstice.
Three ATM machines located throughout the shopping center.
Employment Book at Guest Services lists job opportunities currently available at the shopping center. This book is updated monthly, and when applicable, also lists openings at the center level. Or visit Job Info for an online resource of employment opportunities available.
Call for assistance boxes throughout the parking decks link directly to mall security.
Electronic reader boards in all parking decks direct customers to deck levels where parking spaces are available.
Call *88 on any mall pay phone to immediately link to mall security.